Buy the Outcome You Can Test

Before comparing proposals, write one sentence:

“By [date], [owner] will deliver [result], verified by [test].”

Then give every provider that same sentence. Ask what is excluded and which assumptions could break the plan.

Practical interpretation: this question adapts implementation thinking into a tool for your next business decision. It is not a validated outcome of the ERP study, and it does not establish a provider’s ability to deliver.

Use the free business decision toolkit to record the requirement, the evidence and the person responsible for checking it.